Shipping Policy

Shipping Policy

Thank you for shopping with TRAAX LIV. Here is everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and the weight of your order. Estimated delivery times will be shown at checkout.

Domestic Shipping (South Africa)

We offer standard and express shipping options within South Africa. Delivery typically takes 3–7 business days for standard shipping and 1–3 business days for express shipping.

International Shipping

We ship internationally. Delivery times and rates vary by destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately so we can resolve the issue for you.